ISOIEC20000LI STUDY MATERIALS & ISOIEC20000LI VCE DUMPS & ISOIEC20000LI TEST PREP

ISOIEC20000LI Study Materials & ISOIEC20000LI VCE Dumps & ISOIEC20000LI Test Prep

ISOIEC20000LI Study Materials & ISOIEC20000LI VCE Dumps & ISOIEC20000LI Test Prep

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ISO Beingcert ISO/IEC 20000 Lead Implementer Exam Sample Questions (Q52-Q57):

NEW QUESTION # 52
Scenario 7: InfoSec is a multinational corporation headquartered in Boston, MA, which provides professional electronics, gaming, and entertainment services. After facing numerous information security incidents, InfoSec has decided to establish teams and implement measures to prevent potential incidents in the future Emma, Bob. and Anna were hired as the new members of InfoSec's information security team, which consists of a security architecture team, an incident response team (IRT) and a forensics team Emma's job is to create information security plans, policies, protocols, and training to prepare InfoSec to respond to incidents effectively Emma and Bob would be full-time employees of InfoSec, whereas Anna was contracted as an external consultant.
Bob, a network expert, will deploy a screened subnet network architecture This architecture will isolate the demilitarized zone (OMZ) to which hosted public services are attached and InfoSec's publicly accessible resources from their private network Thus, InfoSec will be able to block potential attackers from causing unwanted events inside the company's network. Bob is also responsible for ensuring that a thorough evaluation of the nature of an unexpected event is conducted, including the details on how the event happened and what or whom it might affect.
Anna will create records of the data, reviews, analysis, and reports in order to keep evidence for the purpose of disciplinary and legal action, and use them to prevent future incidents. To do the work accordingly, she should be aware of the company's information security incident management policy beforehand Among others, this policy specifies the type of records to be created, the place where they should be kept, and the format and content that specific record types should have.
Based on scenario 7. InfoSec contracted Anna as an external consultant. Based on her tasks, is this action compliant with ISO/IEC 27001°

  • A. Yes, organizations must use external consultants for forensic investigation, as required by the standard
  • B. No, the skills of incident response or forensic analysis shall be developed internally
  • C. Yes, forensic investigation may be conducted internally or by using external consultants

Answer: C

Explanation:
According to ISO/IEC 27001:2022, clause 8.2.3, the organization shall establish and maintain an incident response process that includes the following activities:
* a) planning and preparing for incident response, including defining roles and responsibilities, establishing communication channels, and providing training and awareness;
* b) detecting and reporting information security events and weaknesses;
* c) assessing and deciding on information security incidents;
* d) responding to information security incidents according to predefined procedures;
* e) learning from information security incidents, including identifying root causes, taking corrective actions, and improving the incident response process;
* f) collecting evidence, where applicable.
The standard does not specify whether the incident response process should be performed internally or externally, as long as the organization ensures that the process is effective and meets the information security objectives. Therefore, the organization may decide to use external consultants for forensic investigation, as long as they comply with the organization's policies and procedures, and protect the confidentiality, integrity, and availability of the information involved.
References: ISO/IEC 27001:2022, clause 8.2.3; PECB ISO/IEC 27001 Lead Implementer Study Guide, section 8.2.3.


NEW QUESTION # 53
An organization has adopted a new authentication method to ensure secure access to sensitive areas and facilities of the company. It requires every employee to use a two-factor authentication (password and QR code). This control has been documented, standardized, and communicated to all employees, however its use has been "left to individual initiative, and it is likely that failures can be detected. Which level of maturity does this control refer to?

  • A. Defined
  • B. Optimized
  • C. Quantitatively managed

Answer: A

Explanation:
According to the ISO/IEC 27001:2022 Lead Implementer objectives and content, the maturity levels of information security controls are based on the ISO/IEC 15504standard, which defines five levels of process capability: incomplete, performed, managed, established, and optimized1. Each level has a set of attributes that describe the characteristics of the process at that level. The level of defined corresponds to the attribute of process performance, which means that the process achieves its expected outcomes2. In this case, the control of two-factor authentication has been documented, standardized, and communicated, which implies that it has a clear purpose andexpected outcomes. However, the control is not consistently implemented, monitored, or measured, which means that it does not meet the attributes of the higher levels of managed, established, or optimized. Therefore, the control is at the level of defined, which is the second level of maturity.
References:
* 1: ISO/IEC 27001:2022 Lead Implementer Course Brochure, page 5
* 2: ISO/IEC 27001:2022 Lead Implementer Course Presentation, slide 25


NEW QUESTION # 54
Which of the following practices Indicates that Company A has Implemented clock synchronization?

  • A. Suspected information security events are reported in a timely manner through an appropriate channel
  • B. Logs that record activities and other relevant events are stored and analyzed
  • C. Information processing systems are coordinated according to an approved time source

Answer: C


NEW QUESTION # 55
Kyte. a company that has an online shopping website, has added a Q&A section to its website; however, its Customer Service Department almost never provides answers to users' questions. Which principle of an effective communication strategy has Kyte not followed?

  • A. Responsiveness
  • B. Appropriateness
  • C. Clarity

Answer: A

Explanation:
In the scenario described, Kyte's failure to provide answers to users' questions in the Q&A section of its online shopping website demonstrates a lack of responsiveness. Responsiveness is a key principle of an effective communication strategy, especially in customer service. It involves timely and appropriate reactions to inquiries and feedback, ensuring that customers' concerns and queries are addressed promptly. By not responding, Kyte is not adhering to this principle, potentially affecting customer satisfaction and trust.


NEW QUESTION # 56
If an organization wants to monitor operations in real time and notify users about deviations, which type of dashboard should be used?

  • A. Operational dashboard
  • B. Strategic dashboard
  • C. Tactical dashboard

Answer: A


NEW QUESTION # 57
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